Communication Matters

How many times have you been in conversation with a friend, spouse or colleague when all starts to go wrong? You begin with the intent of discussing one thing, yet before you realize it you’re arguing about another – and you have no idea how you got there?

Communication Matters is a research based approach to teaching people in conflict and misunderstandings how to communicate effectively, work as a team to solve problems, manage conflicts between different ages without damaging rapport, and preserve the integrity of all involved.

Benefits

  • Increase perceptual accuracy in communication
  • Enhance relational rapport among colleagues
  • Developing a sense of confidence and mastery over future problems
  • Learn what healthy communication looks like
  • Integrate good communication skills with tough real life issues

What you will learn

  • The critical speaker/listener technique guaranteed to ease relational conflict
  • How to say what needs to be said without misunderstanding
  • Leveraging conflict as an ally rather than a detriment
  • Critical skills to prevent relational “blow ups” in the future
  • Essential problem-solving techniques

Other Training:

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